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If you have a legitimate reason for missing the appointment, an additional exam can usually be scheduled. It is important to cooperate and not ignore scheduled appointments. A claim whose applicant is unresponsive and unhelpful can be closed due to a failure to cooperate. Q: What is the most important thing you can do to help your social security disability case? A: Assuring that your social security disability examiner has thorough and current medical files will give your claim the best chance possible. Additionally, provide a list of all the physicians who have treated you for the current injury and include addresses and phone numbers.